If you need specific instructions for your app, contact its manufacturer. If you're prompted with manual configuration, be sure to enter the correct IMAP or POP server settings. Remove and re-add your account to the third-party app. Step 2: Reconfigure your account in the app Send the email and check if it arrives within 5 minutes. Compose an email and add your own email address in the 'To' field.ģ. Step 1: Check if there's an issue with your accountĢ.

Use these steps to identify and fix the source of the problem. If your third-party email app is having issues connecting, sending, or receiving emails, you may need to reconfigure your account or update the app.